INVESTORS AND MEDIA Shareholder services

Shareholder services

  • Analyst coverage
  • Shareholder enquiries
  • ADR information
  • Administration

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Our strategy

South Africa

Computershare Investor Services 2004 (Proprietary) Limited
Rosebank Towers
15 Biermann Avenue
Rosebank 2196
South Africa

PO Box 61051
Marshalltown, 2107
Telephone: (+27)(11) 370 5000

United Kingdom

Link Group
Central Square
29 Wellington Street
United Kingdom
Telephone: +44 (0)371 664 0300

Executive directors' report

American depository receipts transfer agent

Bank of New York
Shareholder Relations
P O Box 11258
New York, NY20286 1258

US toll-free telephone: (1)(888) 269 2377

Frequently asked questions about ADRs

What is an American Depositary Receipt (ADRs)?
An ADR is a negotiable U.S. certificate representing ownership of shares in a non-U.S. corporation. ADRs are quoted and traded in U.S. dollars in the U.S. securities market. Also, the dividends are paid to investors in U.S.dollars. ADRs were specifically designed to facilitate the purchase, holding and sale of non-U.S. securities by U.S. investors, and to provide a corporate finance vehicle for non-U.S. companies.

What types of companies issue ADRs?
ADRs issuers are typically large multinational corporations. Any non-U.S. company seeking to raise capital in the U.S. or increase their base of U.S. investor can issue ADRs.

Is it easy to get information and updates on an ADR company?
Investors receive annual reports and proxy materials in English. ADR issuers generally have full information in English about themselves on their websites, as well as on the main depositary bank websites, and are better tracked by the main U.S. financial websites. ADRs listed on U.S. exchanges provide holders with the same level of information as any other U.S. security. Trading information is readily available, financials are reconciled to U.S. Generally Accepted Accounting Principles (GAAP), and the SEC regulates the Company's disclosure to investors.

Where are Gold Fields’ ADRs traded?
The ADRs are listed and traded on the NYSE Stock Market. The trading code is GFI. The CUSIP number is 38059T106. The ratio between the ordinary share and the ADR is 1:1.

Who is Gold Fields’ depositary for ADRs?
The Bank of New York Mellon. The depositary bank plays a key role in the process of issuance and as cancellation of ADRs. It also maintains the ADR holder register and distributes the dividends in US dollars. For additional information, please visit The Bank of New York Mellon’s website at or contact the shareholder services department:

The Bank of New York Mellon
Shareholder Relations Department
Church Street Station
PO Box 11258
New York, NY 10286-1258
United States of America
Call Shareholder Relations at 1-888-BNY-ADRS

What is the difference between a registered holder and a beneficial ADR holder?
A registered holder is one whose name appears on the books of the depositary. The registered holder is considered the owner of record. A beneficial holder is one whose holdings are registered in a name other than their own, such as in the name of a broker, bank or nominee.

How are ADR dividends paid and taxed?
Dividends are paid in U.S. dollars and are generally taxable, just like dividends on U.S. shares. In addition, taxes may be withheld by the ADR company's local government. Depending on individual circumstances, foreign taxes withheld might be applied as a credit against U.S. taxes, or tax reclaim opportunities may be offered.

How can I find out dividend and corporate action information on Gold Fields?
For dividend and corporate action information, please visit Go to the "Investors" button and click on "DR Corporate Actions" and then enter company name, CUSIP or symbol.

How can I buy ADRs via a US broker?
You can buy an ADR through a broker, just as you would U.S. securities. You can purchase Depositary Receipts through BNY Brokerage, Inc. BNY Brokerage Inc. is a wholly-owned subsidiary of The Bank of New York Mellon Company and provides professional trade execution to meet all of your investing needs. BNY Brokerage, Inc. is a member NASD/SIPC, and is a wholly-owned subsidiary of The Bank of New York Mellon Company, Inc. Securities are not FDIC insured and may lose value.

BNY Brokerage, Inc.
101 Barclay St. - Fl. 12W
New York, NY 10286
Telephone: 1-800-255-8282

How can I buy an via a direct purchase or dividend reinvestment plan?
Global BuyDIRECT, a Direct Sale/Dividend Reinvestment Plan sponsored by The Bank of New York Mellon, offers investors the opportunity to purchase Depositary Receipts at commissions that are typically less than a retail broker. The Global BuyDIRECT Plan is a dividend reinvestment and direct purchase plan open to existing shareholders and new investors. Through the programme, participants can buy initial and additional ADSs, sell ADSs and reinvest dividends all at commissions that are typically less than a retail broker.

For information on the Global BuyDIRECT plan, please visit Go to the “Investors” section and then click on “How to Buy DRs”, followed by “Global BuyDIRECT”. To request plan brochures and enrolement forms for companies offering Global BuyDIRECT, please call +1.800.345.1612
Toll Free Telephone for U.S. Global BuyDIRECT participants: +1.888.BNY.ADRS

Telephone for International Callers: +1.212.815.3700

How can I convert ordinary shares in Gold Fields into Gold Fields ADRs?

A shareholder wishing to convert Johannesburg Stock Exchange-listed ordinary shares in to ADRs should follow below issuance process:

General issuance process for DTC eligible ADRs:

  1. Deliver local shares (“ordinary shares”) to the below BNY Mellon custodian account: Standard Bank of South Africa
  2. Instruct your custodian to send delivery instructions to BNY Mellon’s custodian with the following information:
    1. Security Name (Gold Fields)
    2. ISIN of Ordinary Shares (ZAE000018123)
    3. Settlement Date
    4. Trade Date
    5. Number of Ordinary Shares
    6. Institution where the DRs will be delivered to in the U.S. market (DTC participant number and account number if required)
    7. Indicate on the delivery instruction the words “ADR conversion”
  3. *Your local custodian may need to email or call the BNY Mellon Custodian to accept the delivery

  4. After BNY Mellon's custodian receives the shares, they will notify BNY Mellon DRs Division via SWIFT to deliver the DRs to the appropriate DTC number.
  5. BNY Mellon will deliver the DRs via DTC as DVP (Delivery Versus Payment).
  6. The issuance fee is paid versus the DRs. To ensure your delivery settles you must instruct your US custodian to accept the delivery. Please contact for more information regarding fees.

For operational related issues please contact

Executive directors' report

Corporate Secretary  
Anré Weststrate
Telephone: +27 11 562 9719
Mobile: +27 83 635 5961
Fax: +27 11 562 9829

Registered Office
Gold Fields Limited
150 Helen Road

Postnet Suite 252
Private Bag X30500
Telephone: +27 11 562 9700
Fax: +27 11 562 9829

Office of the United Kingdom Secretaries
St James’s Corporate Services Limited
Suite 31, Second Floor
107 Cheapside
United Kingdom
Telephone: +44 20 7796 8644
Fax: +44 20 7796 8645

American Depository Receipts Transfer Agent
Shareholder Correspondence should be mailed to:

BNY Mellon
P O Box 505000
Louisville, KY 40233 – 5000

Overnight Correspondence should be sent to:
BNY Mellon
462 South 4th Street, Suite 1600
Louisville, KY40202

Phone Numbers
Telephone: 866 269 2377 Domestic
Telephone: 201 680 6825 Foreign

Gold Fields Limited
Incorporated in the Republic of South Africa
Registration number 1968/004880/06
Share code: GFI
Issuer code: GOGOF
ISIN – ZAE 000018123

Jongisa Magagula
Telephone: +27 11 562 9775
Mobile: +27 67 419 9503

Thomas Mengel
Telephone: +27 11 562 9849
Mobile: +27 72 493 5170

Media Enquiries
Sven Lunsche
Telephone: +27 11 562 9763
Mobile: +27 83 260 9279

Transfer Secretaries
South Africa
Computershare Investor Services (Proprietary) Limited
Rosebank Towers
15 Biemann Avenue

PO Box 61051
Telephone: +27 11 370 5000
Fax: +27 11 688 5248

United Kingdom

Link Group
The Registry
10th Floor, Central Square
29 Wellington Street
Tel: 0371 664 0300
If you are outside the United Kingdom please call (0) 371 664 0300

Calls are charged at the standard geographic rate and will vary by provider.
Calls outside the United Kingdom will be charged at the applicable international rate.
Business is open between 09:00 – 17:30, Monday to Friday excluding public holidays in England and Wales.

J.P. Morgan Equities South Africa Proprietary Limited
1 Fricker Road
Illovo, Johannesburg 2196
South Africa